Contact Information

Customer Service & Support

How can we help?

Last updated: 29 August 2026

Contact Fine Supplements about an order, delivery, return, refund, product question, privacy request or formal complaint. Providing complete information helps our team investigate and respond efficiently.

Order enquiries Questions about existing orders, payments and order updates.
Delivery support Assistance with dispatch, tracking and delivery problems.
Returns & refunds Correct return instructions and help with refund enquiries.
Product questions Help locating product information, labels and manufacturer guidance.

Customer service

Email our customer service team:

help@finesupplement.com

Written communication helps us retain an accurate record and properly investigate order-related enquiries.

Online contact form

Use our online form to send your question or provide details about an order, product, delivery or return.

Open Contact Form

Information to include

To help us deal with your enquiry efficiently, please include:

  • Your full name.
  • Your order number, where applicable.
  • Your delivery postcode.
  • The email address used to place the order.
  • The product concerned.
  • A clear description of your question or problem.

For damaged, faulty, incorrect or missing products, we may also request photographs of the product, packaging, delivery label, batch number or expiry date.

Registered office

Fine Supplements Limited
8 Hansard Gate
West Meadows Industrial Estate
Derby, England
DE21 6AR

This is not automatically our returns address The registered office is provided for legal and formal correspondence. Do not send product returns there unless our Customer Service team has expressly confirmed the address in your return instructions.

Special enquiries

Returns and cancellations

Read our Returns & Refunds Policy and contact us for the correct return instructions before sending a product.

View Returns Policy
Privacy enquiries

Email us using the subject line Privacy Request and explain the personal-information request you wish to make.

Send Privacy Request
Formal complaints

Use the subject line Formal Complaint and provide enough information for us to identify the relevant order or issue.

Submit a Complaint
Delivery questions

Review our delivery information for dispatch times, delivery estimates and important shipping conditions.

View Delivery Information

Contacting us for return instructions does not prevent you from exercising a valid statutory cancellation right by sending a clear cancellation statement within the applicable period.

Company information

Legal company name: Fine Supplements Limited
Trading name: Fine Supplements
Company number: 11483149
Country of registration: England and Wales
Website: www.finesupplements.co.uk

Useful policies

Returns & Refunds Delivery Information Privacy Policy Terms of Service

Contact Fine Supplements

Send us your enquiry using our online contact form or email our team directly. Please include your order number when contacting us about an order.

Contact Form Email Customer Service
Fine Supplements is operated by Fine Supplements Limited, registered in England and Wales under company number 11483149.